FREQUENTLY ASKED QUESTIONS
Everything you need to know about ezDock
ezDock is compatible with most major propulsion systems for wakesurf boats, center console boats, and small sized trawlers under 40ft.
The ezDock system uses marine-grade Bluetooth with a reliable range covering your entire vessel. For more information visit our Technology page. You can control your engines and thrusters from anywhere on board.
Yes, all ezDock control units are IP67 rated and designed specifically for the marine environment. They're built to withstand saltwater spray, humidity, and the demands of life on the water.
No. ezDock uses secure, device-specific Bluetooth pairing. Only phones that have been authorized during the initial setup can connect and control the system. Unauthorized nearby devices cannot access or take control of your boat.
The complete system package includes a 2 year warranty. All warranties cover manufacturing defects and component failures under normal use.
Simply download the ezDock app from the App Store or Google Play, enable Bluetooth on your phone, and follow the in-app pairing instructions. The app will automatically detect your ezDock control unit when in range.
Yes, you can pair multiple devices with your ezDock system. However, only one device can actively control the engines and thrusters at a time for safety reasons. Switching control between devices is quick and seamless.
Safety is our priority. In the unlikely event the Bluetooth connection is lost, all engine and thruster commands immediately stop. Your existing helm controls remain fully functional at all times, so you always have a backup method of control.
No, ezDock works entirely via Bluetooth and does not require an internet connection. Once the app is installed on your phone, you can use it anywhere — even in remote areas with no cellular signal.
ezDock is available through our authorized dealer network. Contact us directly or visit our dealer inquiry page to find a dealer near you or to inquire about becoming a dealer yourself.
The ezDock app requires Android 7.0 (Nougat) or higher and iOS 12.0 or higher. For optimal performance, we recommend using the latest available OS version on your device.
The ezDock app is designed to be lightweight and efficient. The primary requirement is Bluetooth 4.0 support, which has been standard on smartphones since 2009. Any modern smartphone meeting the minimum OS requirements (Android 7.0+ or iOS 12.0+) will run the app smoothly.